# nodl stuck at upgrade
Applies to:
nodl One (black, etched logo) with activated disk encryption and nodl Dojo (red, etched logo)
# Symptom
During upgrading, your nodl might be stuck at one of the upgrading steps.
# Solution
Expand the Terminal window.
run
pstree -p
find the longest line which contains nodl-installer and find the FIRST occurence of “node” in this line, write down the number near this node process.
run
kill <NUMBER>
where <NUMBER> is the process number you wrote down.This should resume the upgrade. Once the upgrade is done run the upgrade again.
If the above solution didn't work, open a support ticket by emailing to support@nodl.it.